Import Tool for Microsoft Dynamics CRM 2016 - Service Module

Service Module allows unrestricted imports of the following entities:

• Account (account)
• Article (kbarticle)
• Article Comment (kbarticlecomment)
• Article Template (kbarticletemplate)
• Case (incident)
• Case Resolution (incidentresolution)
• Contact (contact)
• Contract (contract)
• Contract Line (contractdetail)
• Contract Template (contracttemplate)
• Currency (transactioncurrency)
• Entitlement (entitlement)
• Entitlement Channel (entitlementchannel)
• Entitlement Template (entitlementtemplate)
• Entitlement Template Channel (entitlementtemplatechannel)
• Facility/Equipment (equipment)
• Knowledge Base Record (knowledgebaserecord)
• Queue (queue)
• Resource Group (constraintbasedgroup)
• Routing Rule Group (routingrule)
• Rule Item (routingruleitem)
• Service Activity (serviceappointment)
• Site (site)
• SLA (sla)
• SLA Item (slaitem)
• Subject (subject)
• Team Template (teamtemplate)
• And any custom entities

Import of all other entities will be limited to 5 records only.