What is your upgrade policy?
All our products are sold with free updates for a main CRM version. This means that when you buy a product for the CRM 2011 you are entitled to receive free updates containing bug fixes and enhancements until new major version of the CRM is released.
If new version of the CRM is released within the first three months following your purchase, then these version upgrades will be made available to you as a free upgrade also.
Upgrade cost is 50% of the regular license price and it does not matter which version you are upgrading from. For example you can upgrade from version 3.0, 4.0 or 2011 to 2013 and the cost would be the same, e.g. 50% of the cost of the product version you are upgrading to.